Troubleshooting WPS Issues on a Tenda W311R Router

This guide will show you how to troubleshoot issues with WPS or the Wireless Pin Number on a Tenda W311R Router. WPS is a system designed to make wireless connections easier by entering a PIN code on the router to connect instead of using a wireless password. Unfortunately sometimes it can cause issues in connecting to the network if the devices do not fully support it. The best option in that case is to disable WPS and set up your own Wireless Security.

  • Using a computer that is plugged directly in to the Tenda router, open up an Internet window and locate the address bar and erase everything from the field.
    Browser Address Bar
  • In the same location, type in 192.168.0.1 and press enter.
  • When prompted for a username and password enter admin for both and click OK.
    Router Web Authentication
  • Ignore the Device Setup screen and click on WLAN Settings on the left.
    Tenda WLAN Settings
  • Under WLAN Settings on the left, click WPS Settings.
  • In the WPS Config box, click the Disable box and then click Save.
    Tenda WPS Configuration
  • On the left under WLAN Settings, click Security.
    Tenda Security Settings
  • In the Security Settings box, change the Security Mode to WPA2 and enter a security key of your choice. Click Apply.
    Tenda Security Settings
  • Once the settings have been changed, you can now connect to the network with the newly created security settings. Note that in some cases you may need to remove the wireless profile created by the wireless network management software on your computer (if applicable) to connect.

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