How to reset the AT&T Sierra Mobile Hotspot to Factory Settings

You can reset the Mobile hotspot to the factory setting on the device or on the Mobile Hotspot Homepage. This is useful if you have lost your Wifi Key.

To reset the mobile hotspot on the device:

  1. Remove the back cover.
    Sierra Wireless back cover
  2. Use a small object such as the end of a paper clip to press and hold the reset button for 5 to 10 seconds.
    Sierra Wireless back cover removed
  3. When prompted on the LCD to do so, press the power button to confirm the reset.
  4. Replace the back cover.

Technical Support Community

Free technical support is available for your desktops, laptops, printers, software usage and more, via our new community forum, where our tech support staff, or the Micro Center Community will be happy to answer your questions online.

Forums

Ask questions and get answers from our technical support team or our community.
PC Builds
Help in Choosing Parts
Troubleshooting

Knowledge Base

Helpful articles written by Micro Center Experts.
ESET
Windows

Sign in for the best experience

Access helpful features and personalize your experience - Sign in or create an account now

Sign In
Don't have an account? Create Account