How to run a Network Connection Diagnosis on a Windows 7 machine

Description: This guide shows you how to diagnose wireless connectivity issues and see what is really going on when you cannot connect to the internet.

  1. Right-click the network icon in the system tray and select Open Network and Sharing Center.
    Windows 7 System Tray, Network and Sharing Center
  2. Click the option for Change adapter settings.
    Windows 7 Network Sharing Center, Change Settings
  3. Right-click on Wi-Fi and select Diagnose.
    Windows 7 WiFi Connection, Diagnose
  4. Let the diagnostic tool run and see what it has to say.

Technical Support Community

Free technical support is available for your desktops, laptops, printers, software usage and more, via our new community forum, where our tech support staff, or the Micro Center Community will be happy to answer your questions online.

Forums

Ask questions and get answers from our technical support team or our community.
PC Builds
Help in Choosing Parts
Troubleshooting

Knowledge Base

Helpful articles written by Micro Center Experts.
ESET
Windows

Sign in for the best experience

Access helpful features and personalize your experience - Sign in or create an account now

Sign In
Don't have an account? Create Account