How to troubleshoot DNS Errors

Description: Sometimes a computer will inform the user that it is having a DNS error and can't connect to the internet. Flushing the DNS can often fix this.

  1. Hold down the Windows key and select the R key once to open the Run window.
    CTRL and ALT keys  R key
    Windows Run Box
  2. Type cmd into the space there and select OK. This will open the Command Prompt window.
    CMD in Run Box src=
  3. In that window, type ipconfig /flushdns and select the Enter key.
    Windows Command Prompt
  4. Once that's done, type ipconfig /release and select the Enter key.
    Windows Command Prompt
  5. Then type ipconfig /renew and select the Enter key.
    Windows Command Prompt
  6. Then type exit and tap Enter. You have now reset the DNS.

Technical Support Community

Free technical support is available for your desktops, laptops, printers, software usage and more, via our new community forum, where our tech support staff, or the Micro Center Community will be happy to answer your questions online.

Forums

Ask questions and get answers from our technical support team or our community.
PC Builds
Help in Choosing Parts
Troubleshooting

Knowledge Base

Helpful articles written by Micro Center Experts.
ESET
Windows

Sign in for the best experience

Access helpful features and personalize your experience - Sign in or create an account now

Sign In
Don't have an account? Create Account