How to deal with an Intrusive Notification in Microsoft Edge

Description: This article will show how to close annoying pop ups that may show up in Microsoft Edge and tend to be part of phishing attempts. DO NOT call the numbers on these pop ups, and DO NOT let them remotely connect to your device. If you have already taken one of these steps, then the safest alternative recourse may be to back up your data files and then perform a clean install of your system.

  1. It is important to recognize that the website we have stumbled upon is in fact fake. A good sign to look for will be a suggestion to call a reputable company (like Microsoft in our example) to avoid data loss. Other signs to look for are claims that you have thousands of viruses and the only way to remove them is by calling their number. These are an ever growing problem that can also claim to include notifications from known sources like the IRS, ESET, or other known names. Most importantly, as noted above, DO NOT call the numbers on these pop ups, and DO NOT let them remotely connect to your device.
    Fraudulent Phishing Website
  2. Right click on the taskbar then choose Task Manager. If your taskbar is covered by the notification you can still press CTRL + SHIFT + ESCAPE on your keyboard, or CTRL + ALT + DELETE one time, and start the Task Manager.
    Taskbar options Menu
  3. Right click on the row labeled Microsoft Edge and choose End Task.
    Task Manager
  4. Right click on the Windows logo in the bottom left hand corner of the screen and choose Run.
    Quick Access Start Menu
  5. Type in microsoft-edge:http://www.microcenter.com then click OK.
    Run Window
  6. Right click on the Google tab and choose Close other tabs.
    Microsoft Edge Menu
  7. The browser will now return to normal. If this does not seem to resolve the problem, further assistance from a reputable technician may be necessary.

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