How to use Wireless Diagnostics in Mac OS X El Capitan

Description: This article will show how to use the Wireless Diagnostics in Mac OS X El Capitan. This wireless diagnostic helps resolve WiFi issues that the user may be experiencing. It tests the connection between the Mac and the router, and can be set to monitor the connection in case the problem is intermittent.

  1. While holding the Option Key on the keyboard, click the WiFi icon in the upper right hand corner, and then click Open Wireless Diagnostics.
    Menu Bar, WiFi Icon, Open Wireless Diagnostics
  2. If prompted, enter the administrator username and password and click OK.
    Open Wireless Diagnostics, Admin Username and Password
  3. Click Continue to begin the diagnosis.
    Wireless Diagnostics, Introduction, Continue
  4. After the diagnosis, two options will appear: Monitor my WiFi connection and Continue to summary. Monitor my WiFi connection lets the wireless diagnostics run in the background to monitor the WiFi over a period of time. Continue to summary stops the diagnosis and continues to the diagnostic results. After selecting one, click Continue.
    Wireless Diagnostics, Diagnose, Continue
  5. When prompted, enter any additional Network information and click Continue.
    Wireless Diagnostics, Network Information, Continue
  6. When prompted, enter any additional Router information and click Continue.
    Wireless Diagnostics, Router Information, Continue
  7. Click Done to exit wireless diagnostics.
    Wireless Diagnostics, Done

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