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Priority Care
Exclusive Tech Support Services
Our Priority Care Program is designed to provide exclusive Technical Support services not available to other customers. Whether you have a simple question, receive an error message, or more complicated needs, Priority Care offers a superior level of service to get your computer up and running faster.
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Our in-house Technical Support team consists of certified technology professionals trained to assist you with a variety of computer related support issues. We have a full range of support services such as Live Chat, Email, Remote Access, Tech Forum, Phone Support, and our Tech Center documentation.
Benefits of Priority Care Membership include:
- Comprehensive Technical Support at a Reduced Cost
- Priority Status when calling Technical Support
- Live Chat and Email Technical Support options
- Remote Access Technical Support options
Priority Care Hours
Monday - Friday, 9am to 12 midnight
Saturday, 10am to 12 midnight
Sunday, 11am to 9pm
Eastern Daylight Time
*excluding posted holiday hours
Priority Care Plan Options
1-Year PC/Mac Plan
12 Months of Technical Support
$79.99 SKU: 1845642-Year PC/Mac Plan
24 Months of Technical Support
$119.99 SKU: 1846553-Year PC/Mac Plan
36 Months of Technical Support
$149.99 SKU: 184671Priority Care is NOT sold in our stores
To purchase a Priority Care Plan please contact Technical Support
Priority Care Program Terms and Conditions »