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Home | Build, Install, & Repair ServicesIn-store Data Recovery Service over 3TB Regain access to your files and data on damaged storage drives!
Specifications
Product Information
SKU
061762
Mfr Part#
RECOVERY-INSTOR
Specifications
Duration
Usually same day
Subcategory
Data Backup & Recovery
Fulfilled
In-Store
Parts Warranty
1 year for replacements parts, if your device is not covered under a manufacturer's warranty, or extended service plan. Warranty for retail parts are covered under the manufacturer's warranty and will vary by part and manufacturer.
Labor Warranty
90 Days
In Store Data Recovery 3TB and Greater Details
- We start by removing the drive from the unit
- Next we connect the drive to our in store data recovery machine
- A remote data engineer evaluates the health of the drive and condition of data files
- Based on that evaluation's outcome, the engineer will provide a list of recoverable files
- We contact the customer for approval to proceed with recovery and prioritize files they need recovering
- Recoverable files are then transferred to an external drive (customer owned or purchased)
- If the drive has failed or sustained internal damage and data cannot be recovered, we provide an option for more advanced in lab services
What We Need From You
Your failed device (computer, hard drive, phone, etc.) and any power cords required to run the device
A list of the most important files you need, should we encounter any issues with the equipment
Information such as whether you use Outlook for emails, QuickBooks, Quicken, etc. - programs that hide their files in custom locations - we would need this information to find them for you successfully
If your device is encrypted, either with BitLocker or Apple's FileVault, we must have the information to unlock it, or we will not be able to copy any files
Your preferred recovery media (new hard drive, computer, flash drive, etc.)
We'll Keep You Updated
When you drop off your equipment with us, we will do a quick check to see that everything is in order, then send you a text to give you a place to respond to ask any questions during the recovery process
We will email and or text you with regular updates during the recovery process, including any issues we might encounter and recommendations for a solution
Once completed, we will email you or text you when the recovered data is ready to be picked up, along with the final costs