Computer Software Support
Improve Your Computer's Health
You expect and count on your computer to work when you need it most. If you're fighting off viruses, malware, or the machine running slowly, Micro Center can help with the removal of corrupted files or reimaging your OS. Our expert technicians can also assist with setting up your system as well as taking preventative measures by creating a recovery drive in the event that your computer starts experiencing issues.
These Services are available in-store only
Please choose a store location:
Our Process
HOW IT WORKS
BRING IN YOUR DEVICE
Bring in your equipment and any necessary parts, cables, or accessories
DISCUSS SYMPTOMS
Let our technicians know the problems you are experiencing
WE COMPLETE THE SERVICE
Our certified technicians will get to work resolving your software concerns
PICK UP YOUR DEVICE
Go to Knowledge Bar or Service Counter for pickup
Devices We Service
We work on Apple and all brands of PC desktop and laptop computers, whether they were purchased at Micro Center or elsewhere. Our technicians are certified across more than a dozen different brands and with our 40 years of doing business, we’ve seen just about every problem there is.
What We Need From You
Bring everything you think might help, including your power adapter if it is a laptop, tablet, or all-in-one PC, especially if the issue is power related
Your login credentials - for Apple, please make sure Find My Device is turned OFF. If the unit doesn't power on, you can do this on Apple's website using your Apple account.
For PCs, if you have BitLocker or any passwords set on the computer (BIOS, login, etc.) please provide these (all of them)
A complete problem description with as much detail as possible so our technicians can get to work on it quickly without having to ask for more information
Proven Expertise
Since 1979 our Expert Technicians have been repairing, building and upgrading all types of laptops and desktops, as well as performing data backup and recovery services.
The majority of repairs are completed in-house, resulting in quicker repairs and data security.
We repair any brand of desktop or laptop and are an Authorized Service Provider for Apple, Dell, HP, ASUS, Acer, Lenovo, and PowerSpec.
All Technicians are Comp TIA A+ and OEM Certified