Priority Care

Priority Care

Exclusive Tech Support Services

Our Priority Care Program is designed to provide exclusive Technical Support services not available to other customers. Whether you have a simple question, receive an error message, or more complicated needs, Priority Care offers a superior level of service to get your computer up and running faster.

Micro Center Priority Care Plus

Our in-house Technical Support team consists of certified technology professionals trained to assist you with a variety of computer related support issues. We have a full range of support services such as Live Chat, Email, Remote Access, Tech Forum, Phone Support, and our Tech Center documentation.



Benefits of Priority Care Membership include:

  • Comprehensive Technical Support at a Reduced Cost
  • Priority Status when calling Technical Support
  • Live Chat and Email Technical Support options
  • Remote Access Technical Support options

Priority Care Hours

Monday - Friday, 9am to 12 midnight
Saturday, 10am to 12 midnight
Sunday, 11am to 9pm
Eastern Daylight Time
*excluding posted holiday hours


Priority Care Plan Options

1-Year PC/Mac Plan

12 Months of Technical Support

$79.99 SKU: 184564

2-Year PC/Mac Plan

24 Months of Technical Support

$119.99 SKU: 184655

3-Year PC/Mac Plan

36 Months of Technical Support

$149.99 SKU: 184671

Priority Care is NOT sold in our stores
To purchase a Priority Care Plan please contact Technical Support


Priority Care Program Terms and Conditions »

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